The role of mindset in technology and digitization

In 2017, Ramon Leiro and Albert Riba decided to start a knowledge transfer project with the University of Barcelona that contemplated three main points that are the ones that determine this post today. They were:

  • Mindset
  • Digitalization
  • Technology

The idea was to merge these three concepts into one in order to generate a new project (it would be called Sapiens Mindset) that would allow organizations to integrate these three concepts in order to be more efficient. And yes, we say efficient and not effective.

Let’s start with Technology

In the 1990s there was a technology boom that saw the introduction of the PC or personal computer in almost every home and in almost every organization. This meant that the first impact on technology was ‘hardware’.

Later came the need to provide the computer with a language and the boom of software such as operating systems, spreadsheet programs, management, etc.

By the 2000s, the Internet boom began to be talked about, with the first providers such as Ole or WorldOnLine among others. This point was a spearhead to start promoting more innovative, more global projects and also coincided with the growth of the ‘entrepreneurial ecosystem’.

In these years, in 2008, in Seattle and with the help of the Microsoft Mobility partner program, Ramon Leiro (at that time responsible for Microsoft in Seidor) and Albert Riba (co-founder of Kinetical Business, mobility) came into contact and it was at this point that everything began to merge. That is, without them knowing it.

Now, in 2021, we take another leap in technology, approaching artificial intelligence, big data and all these worlds that are shaking everything and is where the era of “digitalization” is born.

What do we mean by digitalization?

Well, we can say it simple or complex, but really, it is about moving to ‘bits’ format everything we do in ‘physical format’ or also, apply technology processes that allow us to manage ‘existing bits in a much more efficient way’.

In other words. Digitizing implies:

  1. Streamlining processes
  2. Reducing inefficiencies
  3. Generate changes
  4. Introducing innovations
  5. Creating new services or products
  6. etc

So far we have seen that this duet ‘technology’ and ‘digitalization’ are two steps that almost all (or many) organizations are trying to apply in order to become more efficient.

But …

Aren’t we leaving something out?

Don’t we always say that people are important?

What is the first thing we should do?

And here is or touches ‘the mindset’. This is why was born.

What is our vision?

  1. If we want to implement good technology, we have to work on the mindset of people.
  2. If we want good digitization projects, we need to digitize as much of the mindset as possible.
  3. If we want to work on the mindset, we must detect it, measure it and develop it in an objective and scientifically rigorous way.

By all this, what we mean is the following.

All people and all organizations must do everything possible and in our hands to address and implement technology in our processes in order to be more efficient and, above all, more competitive.

All people and all organizations should think more about digitizing processes or compartments in order to be more efficient and above all, to be able to allocate time to introduce innovations and changes that help us to transform our environment.

And above all

All people and all organizations must work on our softest part, our mindset, to be able to lead this change that technology and digitalization imply.

We do not say that the mindset is a non-negotiable condition, but we do state categorically that the mindset is what will help us to be more efficient, to be more innovative and above all, to make better use of technology and digitization.

If you are interested in knowing more information about how to work with the mindset or how other companies have worked with it, please find attached the following information:

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